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MO104 - Using Technology and Your Website to Increase Sales & the Customer Experience

Monday, January 20 from 3:30 PM to 5:00 PM | Room N235, North Hall, Las Vegas Convention Center « Back

NEW FOR 2014  This class will be presented with two live case studies to show how CRM cloud based technology increases leads, sales, the customer experience, and saves lots of normally wasted time. After leaving this class, you will be able to identify and explain effective technology based Internet strategies your competition is not even aware of. Automated strategies include; intelligent lead nurturing segmentation, effective lead capturing, referral generation, customer review generating, customer surveys, new customer welcome campaigns, and more.

  1. Explain how to generate more referrals for your business with automated technology
  2. Demonstrate effective lead capturing and lead nurturing
  3. Describe how to protect your company’s reputation with automated and systematic “customer review” generation
  4. Evaluate systematic ways to better manage your CRM data base that saves you time and money

Presented by Basement Health Association.

Credits: 1.5 hours AIA/CES LU, PDH, MCAA

Education Tracks: General Business

Event Type: WOC 90-Minute Seminars > Session


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